Restaurant software connections & imports

Restaurant connections labeled by their exact behavior

• QuickBooks Online connects reviewed supplier bills, vendor and account matches, and duplicate checks to the books.
• WhatsApp Business, Instagram, and Facebook use Meta connection and webhook paths for the shared guest inbox.
• Eligible Google Business Profile accounts and locations can connect for review and manager-approved reply workflows; Google API access and listing permissions are required.
• Tripadvisor is a public review source whose reply drafts are copied into its Management Center.
• PDF/image POS reports or pasted report text can be manually uploaded for reviewed extraction; exact export support must be confirmed and no third-party POS connection is created.

Reservations are native

Maitredi does not require an external reservation integration. Each restaurant’s direct Maitredi booking page, host tools, and AI Hostess use the same live availability engine. A manager may add that booking-page URL to an eligible Google Business Profile as a custom reservation link; that is not Reserve with Google.

QuickBooks Online: direct connection

Reviewed supplier bills, ready for the books. Connect your QuickBooks Online company, match vendors and accounts, check possible duplicates, and send approved bills from the Maitredi Inventory workflow.

• Direct accounting connection
• Supplier invoices
• Vendor & account matches
• Reviewed bills
• Stop retyping supplier bills into the books.
• Keep uncertain vendor and account matches in review.
• Give the accountant clean entries with the source attached.

WhatsApp Business: direct connection

Guest questions do not wait for the rush to end. Keep WhatsApp conversations in the Maitredi inbox, use venue knowledge for routine answers, and hand the complete thread to a person when needed.

• Connected guest inbox
• Guest messages
• Venue-aware replies
• Human handoff
• Answer routine questions while the team serves.
• Keep the whole conversation attached to the venue.
• Hand exceptions to a person without losing context.

Instagram: direct connection

Turn social questions into service-ready conversations. Bring restaurant Instagram messages into one team inbox instead of leaving reservation questions and menu requests in a personal phone.

• Connected guest inbox
• Direct messages
• Shared context
• Team replies
• Keep restaurant DMs out of personal inboxes.
• Answer with the right venue context.
• Make ownership visible to the whole team.

Facebook: direct connection

One less place for a guest message to disappear. Bring Facebook Page messages into the same restaurant inbox as WhatsApp and Instagram, with visible automation and human ownership.

• Connected guest inbox
• Page messages
• Shared inbox
• Visible ownership
• Bring Page questions into the service workflow.
• Keep answers consistent across guest channels.
• Let a manager take over with the full thread visible.

Google Business Profile: direct connection

See what guests keep saying—without another tab. Connect an eligible Google Business Profile account and location to bring reviews into Maitredi, find recurring themes, identify named team members, and publish manager-approved replies.

• Eligible review-account connection
• Public reviews
• Sentiment & mentions
• Reviewed replies
• Keep Google reviews beside the rest of the operation.
• Find repeat praise and service issues faster.
• Review and publish replies in the venue voice.